Unbiased Accountancy Customers Feedback (July 2019)

Unbiased customer feedback

Thank you for taking part in our survey - your feedback helps us to improve our services and better match people with great advice.

This should take only a few minutes to complete.

Question Title

* 1. How likely is it that you would recommend Unbiased to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 2. What sort of advice did you need?

Personal

Business

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* 3. Did the advice options you were offered, when searching for a professional, match your needs?

Yes

No (please tell us what you were looking for):

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* 4. Did you use the online chat function when you connected with the accounting professional?

Yes

If yes, please tell us how you found this experience:

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* 5. What was your experience of using Unbiased?

Very positive

Somewhat positive

Neither positive nor negative

Somewhat negative

Very negative

If negative, please tell us why

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* 6. How did you hear about us?

Used the service before

Referred by a friend or colleague

Found via search engine (Google, Bing, Yahoo)

Found via Facebook

Referred by another website

Other (please specify)

Unbiased Accountancy Customers Feedback (July 2019)

Unbiased customer feedback

Question Title

* 1. How likely is it that you would recommend Unbiased to a friend or colleague?

Question Title

* 2. What sort of advice did you need?

Question Title

* 3. Did the advice options you were offered, when searching for a professional, match your needs?

Question Title

* 4. Did you use the online chat function when you connected with the accounting professional?

Question Title

* 5. What was your experience of using Unbiased?

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* 6. How did you hear about us?

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* 7. What did you like most about using Unbiased?

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* 8. What could we have done to make your experience better?